By using the website and services ("service", or "services") of tcmfans.club ("we," "us," or "our"), you ("you," "your," "client," or "customer") agree to comply with our policies.
Creating an account and paying for a service (or services) on our website means you accept and agree to be bound by the acceptable use policy (AUP).
Information
You can find information about how we collect and use your personal data in our Privacy Policy. Any information you provide is protected by the Privacy Policy.
The information provided by the client should be correct and accurate, as the available services will require certain information to help our herbalist make a reasonable judgment, and a syndrome differentiation, and provide reasonable advice for your specific condition.
Information relating to the client's right to privacy will be protected without exception. The questions on the inquiry sheet that we need basic answers to from the client are designed to avoid asking unnecessary questions about your privacy. For example:
To protect your privacy, you will not be asked to provide your exact age. Instead, you can select an age range. For example, if you are 36 years old, you could select the age range 27–36 for a man or 36–42 for a woman.
Communication
In general, service and support are handled via email.
We do our best to ensure that email delivery and the services we provide are secure and protected by the latest SPF (Sender Policy Framework) and TLS (Transport Layer Security) protocols. We also provide stable web services with the highest uptime service level agreements from reliable hosting providers.
We do our best to ensure that email delivery and the services we provide are secure and protected by the latest SPF (Sender Policy Framework) and TLS (Transport Layer Security) protocols. We also guarantee stable web services with high uptime service level agreements from a reliable hosting provider.
Payment and Discount
Our clients should ensure that the service invoice is paid in full, meaning the amount received should match the invoice amount. This does not apply to promotions with coupon or discount codes.
Our clients could use a coupon code from the website or a coupon code directly from the herbalist to receive a discount on the related service bill at checkout. Coupon codes are available on the related page or from herbalists directly.
Divided payment plans (also known as budget plans or pay-by-installments) are accepted if the service has features that support them. For example, a product or service with more than twice or triple the services included during a defined period would qualify.
By using the website and services ("service", or "services") of tcmfans.club ("we," "us," or "our"), you ("you," "your," "client," or "customer") agree to comply with our policies.
You can find information about how we collect and use your personal data in our Privacy Policy. Any information you provide is protected by the Privacy Policy.
Information relating to the client's right to privacy will be protected without exception. The questions on the inquiry sheet that we need basic answers to from the client are designed to avoid asking unnecessary questions about your privacy. For example:
In general, service and support are handled via email.
Our clients should ensure that the service invoice is paid in full, meaning the amount received should match the invoice amount. This does not apply to promotions with coupon or discount codes.
