By using the tcmfans.club's ("our", "us" or "we") website and services ("service", or "services"), you ("you", "our client" or "our customer") agree to comply with our policies outlined in these terms of service ("terms of service", "TOS", or "agreement"). Creating an account and ordering services through our website constitutes your acceptance of, and agreement to be bound by, these terms.
We reserve the right to suspend, cancel, or terminate any service. We also reserve the right to change or modify the terms of service at any time when it is necessary, with or without notifying clients. It is the client's responsibility to periodically check and familiarize themselves with the most recent terms of service.
Privacy Policy
We handle every consulting service with absolute confidentiality and discretion. Our clients can rest assured that we will never share, rent, or sell their personal information to anyone. You can find information about how we collect and use your personal data in our privacy policy.
Our registered clients can rest assured that their privacy is protected when they consult with us or order services. Our privacy policy has been strictly enforced!
Service Support
In general, service and support are handled via email. We handle the consulting and process orders in the order in which they are received.
Sending multiple emails will not ensure a faster response for a clientele. However, if you forgot to include important questions or answers in your initial email, of course, you are welcome to send them again in a follow-up email.
Working Language
We only offer support in English and require its use for communication. English is the most widely spoken language in the world and is used for day-to-day professional services, including consulting, invoicing, service delivery, and follow-up services.
However, to help our fans and clients who speak other languages learn about herbs, some pages introducing herbs in English were translated using accurate online translators into several other languages. This does not mean, however, that we will support services based on other languages.
Use of Service:
For the sole purpose of providing available services, our client hereby grants TCMfans.club the right and license to request, access, store, and use any relevant information you provide. We also reserve the right to remove all or any portion of such content if you violate the terms of service or other service agreements for the consulting services.
If you use the services on behalf of another party (e.g., a relative or friend), you agree that you are authorized to bind that party to this agreement and act on their behalf with respect to any actions you take in connection with the services.
By signing up for our services, you confirm that you are at least 18 years old and have the legal capacity to enter into an agreement.
Reasonableness:
We try to ensure that the service we provide is reasonable, proper, and free of mistakes.
We also do our best to check and verify the service provided. If any mistakes are identified, we will notify our client the first time.
By using our service, clients agree that traditional Chinese medicine (TCM) is reasonable and our services are reasonable. If you do not think they are reasonable, we recommend that you do not contact us for help with related services.
Interpretation:
The definitions of common syndrome differentiation and other related concepts are according to TCM, and they may differ slightly or significantly from those of other sciences. We reserve the right to explain and interpret these definitions.
Although the interpretations may differ from those of other sciences, we make sure that all the interpretations and definitions are in exact accordance with the works of prominent ancient Chinese herbalists and credible modern-day works in the related field.
Security of Service:
Ultimately, the security of our services is the responsibility of its clients. Suggested steps to ensure the security of these services include, but are not limited to, the following:
The information our client provided is accurate and correct; Ensure that the answers are accurate and correct when filling out the inquiry sheet and that they are kept up to date from yourself.
Our clients should check the contraindications and interactions of the recipes, and notify us if they find that any of the herbs have serious contraindications with their own condition, or interact with other herbs they are using at the same time. Usually, herbalist provides a list of possible contraindications and interactions, but this list typically only includes major interactions or contraindications that are commonly known. You should not assume that it is a complete list. The recipes recommended by herbalists are usually classical or non-classical prescriptions with modifications according to specific syndromes. The safety of these recipes has been verified since ancient times when they were properly administered. Generally, they are safe when properly administered.
Our clients should check to make sure that they are not using other prescriptions that might interact with the herbal recipes or any of the herbs in them.
Our clients should check the dosage of the recipe and should never use it at an overdose (should never take more than the recommended amount). Start with a smaller dosage for safety reasons and change to the recommended dosage once it is safe to do so. It is better not to take any herbal prescription continuously for more than three to six months.
Ensuring that If there are negative effects, our client should stop using it.
Our clients are responsible for properly securing the devices they use to contact us and the credentials they use to access our services, including their client name, ID, email address, billing information, and authentication codes. Our clients are responsible for all actions taken under their account, and they should prevent third parties from accessing or using their account.
Our clients agree with us that spamming is harmful to others. To ensure a stable and consistent service, our clients must ensure that their IP address is always clean. Do not send spam emails or advertisements, and make sure that their IP address does not appear on any anti-spam blacklists or ban lists.
Service Payment Guidelines
All payment invoices are generated according to an agreement that establishes a validity period and due date. Failure to pay by the due date will result in automatic invalidation of the invoice. If the client forgets to pay the invoice before the agreed due date, we can send a new invoice with a new validity period and due date.
There is no automatic subscription to pay for services with us. Any consulting services and invoices we provide are for one time or for an agreed-upon number of times within a defined period, if a product includes multiple services. You do not need to worry about any automatic subscriptions from PayPal, etc. We do not bill our clients without an agreement from both parties.
All invoices will be paid in full. This includes invoices for new orders and renewals of existing services.
We will notify you of the invoice with prices in a different currency once we are sure it is acceptable recently.
Stable Price and Updates to Pricing
To better help our clients, ladies and gentlemen, we will do our best and try all available conveniences to make our services affordable, stable, and of good quality.
We are committed to transparency regarding our prices, so there are no hidden fees. Our clients do not need to worry about any additional charges. If you require consulting services, we will not add any additional fees to your invoice.
We reserve the right to update our pricing structures when it is necessary. We will make reasonable attempts to inform clients about these updates; If active services are affected, the new prices will take effect on the next invoice date. They will not affect services for which payment has already been made.
Service Abuse/Customer Abuse:
In most cases, our clients, ladies and gentlemen, do not abuse the service. At Tcmfans.club, our herbalist prefers to stay in peace and harmony with our cultured clients and fans of TCM. We try to help them with sincerity. Our clients are treated with respect in general communication between civilized people.
In rare cases, as we know, there are uncultured clients. We always reserve the right to not welcome them or offer them help.
Termination of the relevant offending account will result from any attempted service abuse, and no notification will be issued.
Violation of Service Agreement:
In most cases, our clients do not violate the terms of service or the terms of their specific service agreement.
Failure to comply with the Tcmfans.club service agreement, this agreement, or a specific service agreement may result in account suspension and/or termination. Clients should adhere to the terms of their Tcmfans.club service agreement and this agreement. If a client has questions or is uncertain about the terms of these agreements, they should contact us for clarification.
We reserve the right to suspend an account without notice if the Terms of Service Agreement or this Agreement is violated. If a client violates the service agreement or this agreement occasionally, we may issue a notification or terminate the client's account. No notification is required for termination.
By using the tcmfans.club's ("our", "us" or "we") website and services ("service", or "services"), you ("you", "our client" or "our customer") agree to comply with our policies outlined in these terms of service ("terms of service", "TOS", or "agreement"). Creating an account and ordering services through our website constitutes your acceptance of, and agreement to be bound by, these terms.
We handle every consulting service with absolute confidentiality and discretion. Our clients can rest assured that we will never share, rent, or sell their personal information to anyone. You can find information about how we collect and use your personal data in our privacy policy.
In general, service and support are handled via email. We handle the consulting and process orders in the order in which they are received.
We only offer support in English and require its use for communication. English is the most widely spoken language in the world and is used for day-to-day professional services, including consulting, invoicing, service delivery, and follow-up services.
For the sole purpose of providing available services, our client hereby grants TCMfans.club the right and license to request, access, store, and use any relevant information you provide. We also reserve the right to remove all or any portion of such content if you violate the terms of service or other service agreements for the consulting services.
We try to ensure that the service we provide is reasonable, proper, and free of mistakes.
The definitions of common syndrome differentiation and other related concepts are according to TCM, and they may differ slightly or significantly from those of other sciences. We reserve the right to explain and interpret these definitions.
Ultimately, the security of our services is the responsibility of its clients. Suggested steps to ensure the security of these services include, but are not limited to, the following:
Our clients are responsible for properly securing the devices they use to contact us and the credentials they use to access our services, including their client name, ID, email address, billing information, and authentication codes. Our clients are responsible for all actions taken under their account, and they should prevent third parties from accessing or using their account.
All payment invoices are generated according to an agreement that establishes a validity period and due date. Failure to pay by the due date will result in automatic invalidation of the invoice. If the client forgets to pay the invoice before the agreed due date, we can send a new invoice with a new validity period and due date.
To better help our clients, ladies and gentlemen, we will do our best and try all available conveniences to make our services affordable, stable, and of good quality.
In most cases, our clients, ladies and gentlemen, do not abuse the service. At Tcmfans.club, our herbalist prefers to stay in peace and harmony with our cultured clients and fans of TCM. We try to help them with sincerity. Our clients are treated with respect in general communication between civilized people.
In most cases, our clients do not violate the terms of service or the terms of their specific service agreement.
