At present, the related professional services available are: Basic Consulting Service for syndrome differentiation of TCM, Premium Consulting Service for Syndrome Differentiation, Basic and Premium Health Maintenance Consulting Service, Special Aesthetic Consulting Service, Shape Building Consulting Service, and other related professional services.
You can find FAQs or frequently asked questions and answers related to pre-service: What information do I need to provide？Do I need to provide exact and correct information？Could I pay for the help for one of my friend？What type clients are welcomed？How to choose a consulting service? and other related questions.
You can find FAQs or frequently asked questions and answers related to Price and discount coupons: Where can I find the prices of consulting services?？Will I pay same price for a long period? Do I get discount for a combination of services? and other related questions.
You can find FAQs or frequently asked questions and answers related to billing and invoice: When will I be billed? How could I receive my invoice? When do I need to pay my invoice? and other related questions.
You can find FAQs or frequently asked questions and answers related to consulting after ordering: How long do I need to wait for a service email?, Can I contact for other questions after order?, When should I contact for a follow up?, What is a regimen from the consulting service？, and other related questions.
Tcmfans.club would like to let our fans and clients know and understand our core values and those values we support transparently, to arrive at a social consensus on some level with each other, an introduction about our core values is available.
You can find questions and answers related with Terms of Service (TOS), including introductions of service support ways, working language, payment guidelines, reasonableness, interpretation, stable price and updates to pricing, and other related questions.
You can find questions and answers related with Service Level Agreement (SLA): about Service Support, Type of Service Not in Support, Available Hours, Response Time, Uptime Guarantee, and other related questions.
Will my personal privacy be protected? Yes. We care and provide protection on privacy of our client. We handle every consulting service with absolute confidentiality and discretion, so you can be assured of your complete and total privacy, you can read details of privacy protection declaration and measures we already installed.
Will my online browsing safety be protected? Yes. We care and provide safety protection on your browsing and client's privacy, you can find details of safety protection declaration and measures we already installed.
Where can I read related common knowledge of TCM (Traditional Chinese Medicine)? To help clients and TCM fans know better with the common knowledge of ancient TCM, we provide online knowledge brief introductions in classified categories. Some of them are written in common terms and we are sure you can get know it well enough. Some of them need to understand with academic concepts which originated from ancient TCM.
Can I get help with Self Help Health Tool? We provide a series of free online Self Help Health Tool, so our fans and clients could enjoy them for health conditions calculation and conversions: Basal Metabolic Rate (BMR) Calculator, Activity Calorie Calculator, BMI (Body Mass Index) Calculator, Ideal Weight Calculator, Weight Loss Calculator, and other related calculators. Enjoy it!
Where can I use a site search engine? We provide an internal site search engine which supported by search engines, it is available at Site Search, you can use it for those keywords you care and need to search, from the website contents or from a search engine.
Can I get help to download some software too? A download page for commonly used softwares has been set up. Download links of several softwares which are useful during consulting are provided, including the commonly used softwares: RssReader, Foxit Reader, PDFCreator, Notepad++, etc.
I find some articles are helpful, how to collect it? We are glad it is helpful for you and your friends too! To collect or share it, simply follow below steps:
Step 1: Put your mouse at the right bottom corner of the page, nearby the "Top" button, a grey arrow of share button will appear, then,
Step 2: Click the arrow with the left mouse, a "sticky button" supported by sharethis.com appear, it supports share to most popular channels if you have an account with:Pinterest, Email, Printer, Messenger, Reddit, Tumblr, Digg, Googleplus, Blogger, Flipboard, Delicious, Livejournal, Vk, Xing, etc., enjoy it!
Mobile and WAP Support
Does tcmfans.club has a mobile website or WAP site? Not yet, the website does not support WAP1.X or WAP2.0, but the present web version supports HTTP/2 protocal and is supported by main versions of major mobile browswers, it optimizes web experience for mobile users with high performance and security, and certain pages support mobile and other mobile devices browsers visiting by QR code.
The wap site which more suitable for mobile browser is in design, and it is not available at present! A wap site will be online someday in the future once it is ready. There will be an update once the wap site is online.