FAQs.Frequently Asked Questions

 Answer: At present, the related professional services available are: Basic Consulting Service for syndrome differentiation of TCM, Premium Consulting Service for Syndrome Differentiation, Basic and Premium Health Maintenance Consulting Service, Special Aesthetic Consulting Service, Shape Building Consulting Service, and other related professional services. You can find introductions of available services, at page Service.

 Answer: You can find FAQs or Frequently Asked Questions and answers related with Preservice:What information do I need to provide？Do I need to provide exact and correct information？Could I pay for the help for one of my friend？What type clients are welcomed？How to choose a consulting service? and other related questions, at page Preservice FAQs.

 Answer: You can find FAQs or Frequently Asked Questions and answers related with Account:Account Setup？Account Activation？Account Update Guide？Account Cancel Guide？and other related questions, at page Account FAQs.

 Answer: You can find FAQs or Frequently Asked Questions and answers related with Price:Where can I find the prices of consulting services?？Will I pay same price for a long period? Do I get discount for a combination of services? and other related questions, at page Price FAQs.

 Answer: Tcmfans.club would like to let our fans and clients know and understand our core values and those values we support transparently, to arrive at a social consensus on some level with each other, an introduction about our core values is available at page Our Core Values.

 Answer: You can find questions and answers related with Terms of Service(TOS), including introductions of service support ways, working language, payment guidelines, reasonableness, interpretation, stable price and updates to pricing, and other related questions, at page Terms of Service.

 Answer: You can find questions and answers related with Acceptable Use Policy(AUP): about information, communication, payment and discount, and other related questions, at page Acceptable Use Policy.

 Answer: You can find questions and answers related with Service Level Agreement(SLA): about Service Support, Type of Service Not in Support, Available Hours, Response Time, Uptime Guarantee, and other related questions, at page Service Level Agreement.

 Answer: Yes. We care and provide protection on privacy of our client. We handle every consulting service with absolute confidentiality and discretion, so you can be assured of your complete and total privacy, you can read details of privacy protection declaration and measures we already installed, at page Privacy Protection.

 Answer: Yes. We care and provide safety protection on your browsing and client's privacy, you can find details of safety protection declaration and measures we already installed, at page Safety Protection.

 Answer: To help clients and TCM fans know better with the common knowledge of ancient TCM, we provide online knowledge brief introductions in classified categories, at page Knowledge. Some of them are written in common terms and we are sure you can get know it well enough. Some might use academic concepts which originated from ancient TCM.

 Answer: We provide an internal site search engine which supported by search engines, it is available at Site Search, you can use it for those keywords you care and need to search, from the website contents or from a search engine.

 Answer: We provide a series of free online Self Help Health Tool, at page Self Help Health Tool, so our fans and clients could enjoy them for health conditions calculation and conversions: Basal Metabolic Rate(BMR) Calculator, Activity Calorie Calculator, BMI(Body Mass Index) Calculator, Ideal Weight Calculator, Weight Loss Calculator, Blood Alcohol Content(RMR) Calculator, and other related calculators. Enjoy it!

 Answer: We have set up a popular and commonly used software download page, at Software Download Page. Download links of several softwares which are useful during consulting are provided, including the commonly used softwares: RssReader, Foxit Reader, PDFCreator, Notepad++, etc. (Pls note that these download links are from third party websites.)

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